Privacy Policy

Last Updated: August 13, 2026

Introduction

This Privacy Policy describes how crag-ridge.com collects, uses, and protects personal information provided through this website. We are committed to ensuring that your privacy is protected and that any personal information you provide is handled in accordance with applicable data protection laws.

Information We Collect

We may collect the following types of information when you interact with our website:

• Name and contact information including email address
• Project details and property information voluntarily submitted through inquiry forms
• Technical data including IP address, browser type, and access times collected automatically through cookies
• Correspondence records when you communicate with us via email

How We Use Your Information

Information collected is used for the following purposes:

• Responding to service inquiries and project consultation requests
• Providing information about our services that you have requested
• Improving website functionality and user experience
• Maintaining internal records for business administration
• Complying with legal obligations and professional standards

Legal Basis for Processing

We process personal information on the following legal grounds:

• Consent: When you voluntarily submit information through contact forms
• Legitimate interests: For business administration and service improvement
• Legal obligation: When required to retain records under professional regulations

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected. Inquiry records are typically retained for three years following initial contact. Project-related documentation may be retained longer in accordance with professional archiving requirements.

Data Sharing and Disclosure

We do not sell or rent personal information to third parties. Information may be shared only in the following circumstances:

• With professional consultants (structural engineers, archivists) involved in specific projects, with your consent
• With heritage authorities when required for permit applications you have authorized
• When required by law or legal process

Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request copies of your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Restriction: Request limitation of processing in certain circumstances
• Data portability: Request transfer of your information to another service provider
• Objection: Object to processing based on legitimate interests

To exercise these rights, please contact us using the information provided on our Contact page.

Cookies

Our website uses cookies to enhance user experience. You can choose to accept or decline cookies through the banner displayed on your first visit. For detailed information about our cookie practices, please refer to our Cookies Policy.

Third-Party Links

This website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We recommend reviewing the privacy policies of any external sites you visit.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable regulations. The date of the most recent revision will be indicated at the top of this page. Continued use of the website following changes constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or how your personal information is handled, please contact us at [email protected].